This appointment underscores Network’s commitment to leveraging artificial intelligence (AI) to drive product innovation, enhance operational efficiency, and deliver superior value to consumers and merchants through deeper engagement.
He joined the Group in 2025, bringing 20+ years of global leadership experience in banking, insurance, and technology. Görkem has held various senior executive roles including Chief Technology Officer, Chief Analytics Officer, and COO at ING Group, where he led large-scale digital and AI transformations while also representing the banking sector at the European Commission for the formulation of the EU AI Act.
Murat Cagri Suzer, GCEO, Network International, said: “We are pleased to welcome Görkem. His appointment underscores Network International’s continued focus as a prominent fintech powerhouse driving innovation. As Group Chief Customer and AI Officer, he will be responsible for embedding AI within Network’s business processes and product development. This will optimise our technological capabilities, operations, and facilitate the delivery of innovative products to our customers.”
Görkem Köseoğlu, Group Chief Customer and AI Officer, Network International, said: “I am delighted to join Network International and contribute to our mission of driving operational excellence and enhancing the customer journey across all our markets. By developing and deploying innovative products and solutions, we will empower our customers to leverage scale, data insights, and technological efficiencies in their businesses. Our next wave of growth aims to further simplify how consumers transact, ultimately improving their daily lives and empowering them in their financial decisions.”
Most recently, he founded Prometa.ai, a company whose team of expert data scientists helps businesses across industries from financial services to healthcare transform their customer propositions and journeys and redesign operating models using agentic AI.
Görkem holds a B.Sc. in Computer Engineering from Boğaziçi University in Istanbul, and an International MBA from TSM Business School in the Netherlands.
